Privacy policy

Hydrasure (“Hydrasure”) is a brand owned and operated by Antila Lifesciences Private Limited (“Antila”, “Company”, “we”, “our”, or “us”) and is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, interact with us, or submit information through our online forms.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Scope

This Privacy Policy applies to the Hydrasure website and any personal information collected through it.

The website is intended to provide information about the Hydrasure brand, its products, hydration-related content, and opportunities to connect with us. Hydrasure does not currently sell products directly through this website.

Where this website contains links to third-party marketplaces, quick commerce platforms, retailers, or other external websites, your interactions with those platforms are governed by their respective privacy policies and terms of use.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

2.1 Information You Provide

When you submit information through our contact forms or otherwise communicate with us, we may collect information such as:

• Name
• Email address
• Phone number
• Company or organisation (where applicable)
• City or location (if voluntarily provided)
• Subject of your enquiry
• Details contained in your message
• Any other information you choose to share with us

This may include enquiries relating to:

• Business partnerships
• Distribution opportunities
• Retail or institutional enquiries
• Collaborations
• Media requests
• Careers
• General customer enquiries

2.2 Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Date and time of your visit
• General location information derived from your IP address
• Website usage statistics

This information helps us understand how visitors use our website and enables us to improve its performance and user experience.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Measure website performance
• Understand visitor behaviour
• Analyse website traffic
• Support marketing and advertising campaigns where applicable

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

4. How We Use Your Information

We may use your personal information for purposes including:

• Responding to your enquiries
• Providing information you have requested
• Evaluating partnership, distribution, media, or collaboration requests
• Improving our website and user experience
• Monitoring website performance and security
• Analysing visitor trends and engagement
• Detecting and preventing fraud, misuse, or unauthorised activity
• Complying with legal and regulatory obligations
• Communicating important updates relating to our products, services, or business where you have requested or consented to receive such communications

5. Analytics and Website Performance

We may use third-party analytics services, such as Google Analytics or similar technologies, to understand how visitors interact with our website.

These services may collect information regarding website usage, including pages visited, session duration, browser information, and approximate geographic location. This information is used only to analyse website performance and improve user experience.

6. Sharing of Information

We do not sell or rent your personal information.

We may share your information only in the following circumstances:

• With service providers who assist us in operating our website or responding to enquiries
• With technology providers that support analytics, hosting, or website functionality
• Where required by applicable law, court order, or regulatory authority
• To protect our legal rights, property, users, or the security of our website
• In connection with a merger, acquisition, restructuring, or transfer of business assets, where permitted by law

Any service providers engaged by us are expected to process personal information only for authorised purposes and maintain appropriate confidentiality and security measures.

7. Third-Party Retailers and External Links

Hydrasure products may be available for purchase through third-party marketplaces, quick commerce platforms, pharmacies, retailers, or other authorised sales channels.

Our website may provide links to such external platforms for your convenience.

Once you leave our website, your interactions with those platforms — including purchases, payments, customer accounts, deliveries, and personal information submitted to them — are governed entirely by the privacy policies and terms of those respective platforms.

Hydrasure does not control and is not responsible for the privacy practices, content, or security of third-party websites.

8. Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information using commercially reasonable security measures, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

• Respond to your enquiries
• Fulfil the purposes described in this Privacy Policy
• Comply with legal, regulatory, accounting, or reporting obligations
• Resolve disputes and enforce our legal rights

When personal information is no longer required, it is securely deleted or anonymised in accordance with applicable laws and our internal retention practices.

10. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where legally permissible
• Withdraw consent where processing is based on your consent
• Raise concerns regarding the processing of your personal information

To exercise these rights, please contact us using the details provided below.

11. Children’s Privacy

This website is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information from children without appropriate legal authorisation. If you believe that a child has provided personal information through our website, please contact us so that appropriate action may be taken.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or privacy practices.

The updated version will be published on this page together with the revised Effective Date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Hydrasure
Email: hello@gethydrasure.com
Website: www.gethydrasure.com
Address: Antila Lifesciences Pvt Ltd, 809, DEVPATH, B/H LAL BUNGLOW, OFF C.G. ROAD, Mavrangpure, Ahmedabad, Gujarat, India - 380006

14. Grievance Officer

In accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 and other applicable regulations, you may contact our Grievance Officer for any concerns relating to the processing of your personal information.

Grievance Officer
Name: Niraj Presswala
Email: niraj@gethydrasure.com
Address: Antila Lifesciences Pvt Ltd, 809, DEVPATH, B/H LAL BUNGLOW, OFF C.G. ROAD, Mavrangpure, Ahmedabad, Gujarat, India - 380006

We will make reasonable efforts to respond to your concerns within the timelines prescribed under applicable law.